GREEN BAY (NBC 26) — In an update on Friday, Cellcom tells its customers it will apply an automatic adjustment for the outage time on July bills.
"As a gesture of goodwill, we’re applying an automatic adjustment for your outage time on July bills – no action needed," Cellcom stated.
On Tuesday, Cellcom said services — including outbound and inbound calling — are now performing well for most customers following recent restoration efforts.
The telecommunications company, owned by N-Sight, has been working to resolve phone call and texting issues since an outage began on May 15. CEO Brighid Riordan said the outage was caused by a cyber incident.
