An online scam is using a local credit union's good reputation, to try and access your most personal financial records. An email is making its rounds in northeast Wisconsin saying it's from Capital Credit Union. But as NBC26 found out it's just one more, in a long list, of online scams.
Capital Credit Union is reminding everyone tonight they would never ask for your online banking ID or your password in the form of an email. But that little tid bit hasn't stopped scammers from asking for it.
Phishing scams are nothing new. Usually they will come in the form of an email where they'll ask folks to divulge the most sensitive of information, often under the guise of an organization you trust.
"We have seen phishing scams that involve banks, the IRS, police stations, even the Better Business Bureau," says Susan Bach the Regional Director of the BBB in Appleton.
The most recent target of the scam is a local company, the Capital Credit Union.
"About a month ago we started getting calls from members and non-members alike saying they had gotten an email that looks like it came from Capital Credit Union," says Joy Snyder the Chief Technical Officer at Capital Credit Union in Green Bay.
Someone out there is using Capital Credit Union’s logo, name, even their phone number to get people to click on a link and give them their online ID and password for their personal account.
"With those two bits of information they're able to get into your account and take it over," adds Snyder.
So while the email may seem urgent, keep in mind a bank would never ask for information like that over the internet. Ultimately you should expect that it won't be the last scam email of its kind that you encounter.
"They're getting pretty sophisticated at making these sites look like legitimate sites. You got to be very careful," adds Snyder.
If you did respond to an email, that looked to be from Capital Credit Union and shared some of your information, Capital Credit Union says to call them immediately.
