OSHKOSH (NBC 26) -- The City of Oshkosh is recovering from a ransomware attack on its network.
The city stated last Tuesday that a virus had impacted its website and email services. Those wishing to pay their their tax bill were asked to do so in person or by mail.
Oshkosh city officials now say all city department websites have been restored and are operational.
Those who have auto-pay for utility bills, however, will still feel the impacts. The city says the withdrawals scheduled for January 30, 2020 and February 6, 2020 did not take place due to the network outage. These withdrawals will take place on February 13, along with the previously scheduled February 13th withdrawal. No late fees will be incurred for the payments that were delayed.
Customers are now able to pay bills on the city website. Oshkosh officials say the balances on the city website for utility bills and tax payments may not be current. Finance staff is working to update and record payments received during the computer outage.
The city still encourages residents to mail payments to City Hall at P.O. Box 1128, Oshkosh, WI 54903.
All other city services continue to be operational.
