Better Business Bureau is warning consumers about an online hoverboard retailer with an Appleton address. The BBB gave the company an 'F' rating, it's lowest, for Hoverboards.com.
The BBB said the company uses a UPS Store located in Appleton. It has received 29 complaints since February 2018, including 15 since the beginning of 2019, according to Better Business Bureau.
The BBB cites consumer complaints of poor product quality and unresponsive customer service. Buyers from Hoverboards.com report to the BBB that the company’s products don’t work, the products are expensive to ship back to the business, and the business is unresponsive to customer's communications. The BBB said most of the complainants lost between $150-$200.
For more information, contact the Wisconsin BBB at www.bbb.org/wisconsin, and at 414-847-6000 or 1-800-273-1002.
