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Ascension believes they experienced a cyber-security event, interrupting network systems

Posted at 6:54 PM, May 08, 2024
and last updated 2024-05-08 19:54:30-04

(NBC 26) — Ascension, a healthcare company with multiple locations in Northeast Wisconsin and especially the Fox Cities, says they believe they experienced a cyber-security event Wednesday.

Ascension leaders say in a news release they had unusual activity on its network systems.

They say access to some systems has been interrupted as they work on the issue.

Ascension has been in contact with a third-party expert to help fix the problem.

Below is Ascension's full press release:

"On Wednesday, May 8, we detected unusual activity on select technology network systems, which we now believe is due to a cyber security event. At this time we continue to investigate the situation. We responded immediately, initiated our investigation and activated our remediation efforts. Access to some systems have been interrupted as this process continues.

Our care teams are trained for these kinds of disruptions and have initiated procedures to ensure patient care delivery continues to be safe and as minimally impacted as possible. There has been a disruption to clinical operations, and we continue to assess the impact and duration of the disruption.

We have engaged Mandiant, a third party expert, to assist in the investigation and remediation process, and we have notified the appropriate authorities. Together, we are working to fully investigate what information, if any, may have been affected by the situation. Should we determine that any sensitive information was affected, we will notify and support those individuals in accordance with all relevant regulatory and legal guidelines.

Out of an abundance of caution we are recommending that business partners temporarily suspend the connection to the Ascension environment. We will inform partners when it is appropriate to reconnect into our environment.

This is an ongoing situation and we will provide updates as we learn more."