You Ask, We investigate a popular spa and salon in Green Bay closes its doors leaving  hundreds of dollars worth of gift certificates... invalid and customers angry. 

NBC26 Reporter Mitch Weber took your questions straight to the owner of Escape Medical Spa and Salon.  The owners wouldn't talk to us on camera, but Jeff Huguet told us they tried to keep the doors open, but declining business and financial issues didn't leave them with any choice.  The status of the gifts cards is still in limbo as they try to figure out... How they reimburse customers.

The Huguets also tell us they are trying to help their employees find other jobs and are trying to contact customers with upcoming appointments.   

Statement from Escape Medical Spa:

Escape Medical Spa, 2401 Holmgren Way in Ashwaubenon, has closed due to current economic conditions and financial issues.   "We did everything we could to keep the doors open, but declining business and the resulting financial issues did not leave us a choice," said Jeff Huguet, who owns Escape, along with his wife, Nancy. 

The Spa closed on Saturday, October 25, 2008.  "We helped our employees find other jobs in the area and they have helped us contact as many people as possible who had upcoming appointments," explained Jeff Huguet.   The status of outstanding gift cards is still pending as the firm works out the details.

"We want to thank our employees and our customers for their business over the years; their support was greatly appreciated," said Nancy Huguet. "This is incredibly difficult for us, not just financially but emotionally, as we love this community and we regret that we let people down."